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AmerisourceBergen Canadais looking for Customer services representative - call centrein Sorry!This job in no longer availableTerms: This is a permanent, full time job Shift work is involved. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school. Experience: at least a full year’s experience. Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Spreadsheet software, Accounting software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics, Perform general office duties Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail Essential Skills: Reading text, Document use, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning Other Information: Please note: this is a full time position / work shift from 10:00am to 6:30pm / Knowledge of the pharmaceutical industry & customer Service experience an asset This job in no longer availableThe contact information has been removed Order Number: 5233580 Post date: 2010-08-25 |